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There is no formal definition of 'good cause'; each case will be decided according to its own individual situation.There are no formal time limits on making a backdate request, but the maximum period that a benefit claim can be backdated is 1 month for customers under 60 years old and 3 months for customers over 60 years old from the date we receive the backdate request. Good causes may include the following, depending on the circumstances.If there has been a reason which stopped or delayed you applying for Housing Benefit or Council Tax Reduction you can ask for your claim to be 'backdated' so that it starts from an earlier date.If you qualify for Housing Benefit or Council Tax Reduction (or both), your entitlement will normally be awarded from the Monday after you requested the application form (as long as you return the form within one calendar month).
If you are of pensionable age, we are able to consider ‘backdating’ your claim for up to three months automatically.
If you disagree with this decision you should contact Aberdeenshire Council's Support and Advice Team within one month of the date of the letter stating the reason(s) why you disagree.
For working age people, from 1 April 2016 the Government has reduced the backdate period from 6 months to 1 month.
If your request has been successful you will be informed by letter.
If your request has been unsuccessful you will be informed by letter.
You need to tell us the period you want it backdated for and give full details of why your claim was late.