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This notice will include the tracking number and the link of the carrier’s website.You may also track your package by logging into our website Carrotink.com, all information about your most recent order is available immediately when you log in to your account If your order does contain a backorder item, we will not ship your order until all items are in stock unless specified different by customer.By simply clicking “My Account” located at the top right side of Log in to your account with your old email address, then select “Personal Profile” to change your email address.Orders can be placed on our website or simply by calling Customer service at (877) 322-7768.
There are two reasons why your login address is not being recognized.This helps us track your return and ensure that you receive proper credit and resolution for whatever reason you are returning the product.If you ever receive the wrong product, please contact our customer service department at 877-322-7768 or by email at [email protected] in your personal information and then click on Submit to finish your account registration. When paying with checks/money order, contact us first (877-322-7768) to place the order, and then please mail payment to: Carrotink.com19850 Nordhoff Place Chatsworth, CA 91311 Yes, we do accept orders by mail.For online orders we accept all major credit cards like Visa, Master Card, American Express, or Discover. Please mail your order to: Carrotink.com19850 Nordhoff Place Chatsworth, CA 91311 Please provide us with the First Name, Last Name associated with your account and best contact telephone number or email so that we can confirm your order has been processed and shipped.
“Backorder” means that your product is not currently in stock. To edit your account information please select “My Account” located on the top right of home page.